Solutions
SSI’s solutions are strategic combinations of products, services, and methodologies, each designed to provide the best capabilities to address client needs and agency missions.
Our Core Solutions
Our digital products consolidate and automate applications and manual processes. By removing paper, we’ve empowered people to work remotely, improved accessibility for all, simplified enterprise-wide coordination, and dramatically reduced process times.
Digital Mail
Overcome today’s COVID-19 and remote work challenges while improving mail deliverability, response times and productivity. By going digital, you ensure that information gets into the right hands quickly and securely.
Our Digital Mail solution enables you to:
- Cut down costs by centralizing all mail operations and eliminating manual processing of physical mail
- Reduce delivery times from weeks to the push of a button, including to regional offices
- 100% mail deliverability even while staff is working remotely
- Mail management —improved storage, searchability and organization
- Improve compliance with records management requirements, security, and improved accessibility
Highlights
Digital Mail Room / Auto-Routing / Advanced Integrations / Remote Work / Improved Compliance / Mail Tracking
Our Software Offer
Digital Mail Center 2.0
The new Digital Mail Center is designed to upgrade and centralize critical operations with powerful new integrations.
- Push-button Mail Center Operations, including Accountable Mail Tracking
- Batch Scanning with Built-in Quality Management and Smart Data Capture
Digital Mail Carrier Pro
The Digital Mail Carrier application delivers and tracks mail to groups, individuals, and systems.
- Intelligent Routing Enterprise-wide (AI-based) with Customizable Delivery Rules
- Easy-to-Use Mail Management Features with Full Software & System Integrations
Regulations Management
As the scale of an enterprise increases, policy activities become increasingly complex.
Our Policy Collaboration solutions provide the ability to take multiple stakeholders into account, create the “information environment” necessary for a productive and rational discussion, record each conversation in the policy discourse, and note outcomes.
No matter the outcome of any policy discussion, our solutions ensure that the “reasons why” will be easily found and available for future discourse or organizational review.
SSI’s solutions allow organizations to:
- See the conversation as it took place, complete with rationale and supporting documentation
- Understand the outcomes
- Inform follow-on processes for policy change
Highlights
Electronic Approval / Collaborative Environment / Faster Review Cycles / Full Lifecycle Regulations Management
Our Software Offer
Regulations Clearance Manager 2.0
- Draft and Clear Regulations Simultaneously and Collaboratively
- Segment Regulations for Faster Review Cycles
- Centralize, Standardize and integrate Full Lifecycle Regulations Management
- Improve Timeliness, Reduce Errors, and Improve Security and Complicance
Correspondence Management
SSI Correspondence enables the full suite of necessary capabilities to intake, track, respond to and improve on internal processes for managing important correspondence. It addresses these organizational challenges for effective intake and timely response:
- Assigning priority of response
- Redirection to personnel who can answer specific questions
- Managing collaboration on a response
- Internal approval of response or reassignment for rework
- Tracking timelines and responsible parties
- Internal records management & retention
- Generating process information for improvements in efficiency
Highlights
Electronic Approval / Simultaneous Clearance / Executive Mobility / Workload Management Dashboards
Our Software Offer
Correspondence Clearance Manager 2.0
- Draft and Clear Executive Correspondence Simultaneously and Collaboratively
- Executive Mobility, Digital Signature, and Workload Management Dashboards
- Improve Timeliness, Reduce Errors, and Improve Security and Compliance
Our Other Solutions
Our case management solutions are designed to organize and streamline everything from complex business processes requiring broad enterprise-wide team coordination to simple meeting management.
SharePoint-Integrated Case Management
SSI’s Case Management solutions help our clients to collect, manage, and resolve their cases in a highly collaborative framework.
SSI’s uses its Epic® interface on top of a SharePoint infrastructure to harness the best of both worlds: the real-time collaborative power of SharePoint for managing case documents as a team, with a user-friendly interface to collect and manage all the data and documents related to a case.
SSI solutions are flexible enough to address a multitude of protocols and business rules guiding case fulfillment, while enabling the most efficient execution of the case.
By emphasizing SharePoint’s native strengths in collaboration, we help our clients maximize their investment in SharePoint while ensuring ease of use.
FOIA Requests
SSI FOIA Requests solutions facilitate compliance with governance and reporting regulations, enable transparency, and allow the enterprise to customize Freedom of Information Act (FOIA) Requests processes as needed.
We enable large or complex organizations to demonstrate truly transparent compliance with FOIA regulations and provide superior customer service to those making information requests.
- Come into the organization from many entry points
- Involve vastly disparate organizational information for response
- Require varying levels of redaction prior to release
- Must be tracked and responded to in a timely fashion
Policy Collaboration
As the scale of an enterprise increases, policy activities become complex. Our Policy Collaboration solutions provide the ability to take multiple stakeholders into account, create the “information environment” necessary for a productive and rational discussion, record each conversation in the policy discourse, and note outcomes.
- Fully execute policy review activities in a collaborative environment
- Understand the outcomes
- Inform follow-on processes for policy change
- See the conversation as it took place, complete with rationale and supporting documentation
Workflow BPM
Enterprises will often invest in infrastructure that can retain the products or assets of the work being conducted, but cannot report metrics or status of work being executed.
Within each of SSI’s Workflow BPM solutions, every aspect of work conducted is accessible, reportable and workable within whatever enterprise infrastructure is used to manage the outputs and assets.
- Requests for action or information
- Responses to requests
- Assignments of tasks
- Provision of supplementary information to workflow
- Authorizations for work
- Approvals for requests or output
- Reporting on metrics of accomplished work
Intra-Departmental Communication
Our Intra-Departmental Communication solutions ensure that highly important internal messages are delivered, received, and recorded. This allows faster, more accurate change to policy requirements, reduces the time and expense for properly ensuring that the information is received, and enables a collaborative dialogue regarding implementation questions.
Press Release Management
SSI Press Release Management solutions offer effective collaboration capabilities for developing public-facing messages, including progress tracking methods.
Finished work can be approved or returned for additional efforts prior to official release.
Press release management is an important part of any enterprise relationship management process. In crafting press releases, organizations need to issue a statement that creates value while diminishing risk.
In today’s 24-hour news cycle, the ability to act with speed, accuracy, and timing is more important than ever.