Client Successes

SSI serves both government and commercial clients, with a particular focus on solving mission-critical, enterprise-wide workflow and communications challenges. Our case studies show the impact SSI can deliver for your organization.

Bringing New Efficiencies to Processing Freedom of Information Act Requests

When the client needed an effective means of managing FOIA requests it turned to SSI, who provided a solution that reduced the time to “close a case” by 75% and reduced the FOIA request backlog by 66%.

A Low-Cost, High-Performance Correspondence Management Solution

SSI put a low-cost, high-performance correspondence management solution in place on a short deadline. The result? Efficient and scalable processes that exceeded requirements and reduced the open caseload by 90%.

Fast-Track Work Management Implementation

When a client with more than 100,000 pieces of correspondence to manage each year needed to replace its work management system, it turned to SSI for expert guidance in selecting and implementing a solution.

A Work Management Solution for Managing Complex Scheduling Tasks

SSI transformed the management of invitations and scheduling tasks for a cabinet secretary’s office, providing new capabilities and efficiencies that are now being used in additional agencies.

Improved Agreement Processing with SSI Workflow Solution

A new solution for managing the interdepartmental agreement process turned “slow, manual, and problematic” to “fast, digital, and worry-free.” Now, more than 90% of such agreements are signed prior to their project periods—a statistic that would have been inconceivable before SSI’s solution.

Strategy Briefing

A complimentary strategy briefing from SSI provides valuable business insight for transforming your communications and workflow processes.

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Success Stories

We are proud of our accomplishments in providing elegant, flexible solutions to address client challenges. Because most organizations face similar challenges, SSI's case stories will illuminate how we can assist your enterprise.

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Solution Spotlight

SSI Correspondence enables the full suite of necessary capabilities to intake, track, respond and improve on internal processes for managing important correspondence.

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Sole Solutions Inc

Delivering industry-standard, enterprise-wide solutions that perform like custom solutions for government and commercial clients.

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